Get In Touch

We are your #1 online store for Malaysian products. If your item is not available in our store, please inform us via the contact form and we will get back to you.

Minimum chargeable weight is 1 Kg.

The maximum weight is 20Kg but our experience indicate 10kg to be the most optimum weight. Please contact us in case of any queries.

You can pay using your PayPal account or credit card or using FPX local Malaysian bank transfer.

We mainly offer FedEx (International Priority), TNT (Express) and UPS (Saver) . We do have other courier services, but please contact us first before checking out. Thank you!

It depends on the chosen courier service. FedEx is usually faster than TNT. UPS network is very good in Asia. Please contact us to know the estimated transit time for your residence country.

If we have mistakenly missed to pack or given you a wrong item, we can provide a refund of the missing item or the difference to the actual cost of the wrongly shipped item. If the item is broken, then we will help you to file a complaint to the courier service, but rest assured, FedEx, TNT and UPS have good track records.

Please contact your local customs or the responsible government agency for further actions. MalaysiaMari.com is not responsible for the customs clearance of the content of your shipment. (We will do our best to advice you about the contents of your shipment before any shipment arrangements).

Unfortunately no. At the moment we do not provide DDP (Delivered Duty Paid) courier service. So if there is an import tax incurred, then you need to pay it by yourself.

Absolutely! Our physical shop is located at No. 91, Jalan Kota Laksamana 3/8, Melaka, Malaysia. You can contact our staff by WhatsApp at this number +60(0)10-875-2918.

Yes of course! Please contact us using the contact form and we will get back to you as soon as possible.

Additional weight is used when you have requested us to include your personal items in your shipment. In this case you need to ship your personal items to our physical shop. Please clearly include your name as the receiver so that we can clearly identify your package and sort it accordingly. After receiving the package and confirming it with you, then we will measure and weigh the items and inform you about it. Then on the website you can add the corresponding additional weight to your cart.

We are located in the historical city of Malacca, Malaysia. Our address is No. 91, Jalan Kota Laksamana 3/8, 75200 Melaka, Malaysia. You can contact us via this number +60(0)10-875-2918.

Please allow us 48 hours to process your order until ship out. We are not working on the weekends, so if we receive your order on Friday afternoon, then we will start processing on the next Monday. We will do our best to ship out as soon as possible.